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Supporting Life Critical Systems – Akibia Data Center
Support in Action
When a global
organization that provides digital imaging and
management solutions to more than 50% of the hospitals
in the United States needed a support provider their
requirements were not merely mission-critical support,
but life-critical support. The company needed a systems
maintenance provider that would meet or exceed its SLAs
without fail and provide comprehensive reporting and
asset tracking, two areas where its previous provider,
Sun, was falling down. Akibia’s customized solution
included a mix of support levels from 24x7x365 to
Akibia’s Service Partner.
Read the full case study.
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On the blog – Death By A Thousand Processes
In Akibia’s blog
Robert
Klotz takes a look at how compliance is becoming the focus
of IT. Are we sacrificing true security for documented
processes to pass an audit? Klotz argues we can pass those
audits with flying colors if we just take a risk management
approach. |
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Akibia provides
innovative IT solutions that enable leading companies worldwide to
optimize, secure, manage and support their mission-critical
infrastructure. As an independent advisor, Akibia partners with its
customers to deliver solutions that improve the availability and
performance of their data center and security infrastructure. Combining
expert consulting, integration and support services with world-class
customer service, Akibia helps IT organizations maximize the value of
their existing infrastructure, while mitigating risk and reducing
complexity.
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