Our Customers

As a leading provider of data center, network and security solutions, Akibia supports over 800 clients located in nearly 20 countries around the world. Our customers are geographically dispersed, headquartered all over the world, with offices and data centers in many different locations. Akibia’s clients include Global 1000 companies that span a wide variety of industry verticals, including financial services, technology, telecommunications, healthcare, biotechnology, pharmaceuticals, manufacturing, retail and education.

Featured Case Studies

See how Akibia is helping clients optimize, secure, manage and support their mission-critical infrastructure enabling them to reduce costs, increase efficiency and manage risk.

Bose

Akibia’s multivendor systems maintenance solution improves service quality and response for Bose while providing a single point of contact for support.


Sepracor

As market demand for its innovative products has increased, demand on Sepracor’s IT department increased as well. Akibia has been Sepracor’s IT partner throughout, providing multivendor systems maintenance, help desk technical support, IT asset management and IT staff augmentation.

Watch this video featuring an interview with Sepracor.



Atmel

As Atmel's global maintenance provider, Akibia supports systems across the United States and Europe, including Germany, England, France and Switzerland.



DSM

Akibia supports mission-critical hardware for DSM NeoResins, including an on-site stock of ‘spare parts'. The support process puts a priority on solving any defects as quickly as possible.



Intervoice

Akibia provides Sun system maintenance and remote monitoring to support Intervoice's external customers.


XSP

A large service provider saves $1.5 million and improves service levels with Akibia support of UNIX Systems.


 Financial Services Company

A financial services company saves $1 million and improves support processes with Akibia.  With its previous vendor, the OEM, the company was paying for peak service hours it did not need. Akibia's unique solution includes off-hour service on systems that support the trading-floor.


Roche Bros.

Roche Bros, a grocery chain in New England, needed to meet compliance with multiple regulations, including PCI, HIPAA and MA 201 CMR 17. They turned to Akibia's Managed Service, AssuredCompliance, which allows them to manage all requirements from a single framework, reducing rework and freeing staff for other IT initiatives.


Red Sox

With Neil Diamond set to take the stage in Fenway Park, the Red Sox IT organization noticed issues with its firewall performance. The Red Sox turned to Akibia, its trusted advisor and Firewall Support provider, for help. Akibia’s quick solution ensured the performance went off without a hitch.


Leading Healthcare Company

When a healthcare imaging solution provider needed better service levels and more customized support options it turned to Akibia for maintenance on Sun, HP, Compaq and Dell systems.


Major Hospital Network

Akibia helps a Major Hospital Network implement a large-scale Infoblox DNS Migration without impacting life-critical systems.


Geiger

With Akibia’s consultation and implementation support, Geiger switched from Frame Relay to VPNs using Check Point solutions. Geiger achieved total return on its investment in one year.


Collectors Alliance, Inc.

When Collectors Alliance wanted to ensure compliance with the Payment Card Industry Data Security Standard the company turned to Akibia. As a Qualified Data Security company with significant security expertise as well, Akibia was able to help Collectors Alliance understand their compliance requirements and also create unique and effective solutions to meet the standards, without significant changes to their IT environment.


Hollingsworth & Vose

Akibia’s Microsoft Consulting Services, including implementation of Windows 2003/Active Directory, Microsoft Exchange, and SMS, helped Hollingsworth & Vose improve collaboration among end users and decrease help desk calls, freeing IT staff to focus on other initiatives.


Brainshark

The business communications solution provider leveraged Akibia for a Vulnerability Assessment to validate the inherent security in its own SaaS solution for prospects and customers.


Akibia’s TLC² Services Philosophy

At Akibia, we pride ourselves on our reputation for delivering superior customer service and our record for excellent customer satisfaction. Everything we do emphasizes fulfilling our agreements with customers and providing exceptional levels of service. Our  TLC² service philosophy motivates every Akibia employee to "Think Like a Customer," promoting "Trust, Loyalty and Commitment." Many of our largest customers have trusted us with their mission-critical infrastructure since our very beginning in 1988.