Customer Case Studies
As a leading provider of data center, network and security solutions, Akibia supports over 800 clients located in nearly 20 countries around the world. Our customers are geographically dispersed, headquartered all over the world, with offices and data centers in many different locations. Akibia’s clients include Global 1000 companies that span a wide variety of industry verticals, including financial services, technology, telecommunications, healthcare, biotechnology, pharmaceuticals, manufacturing, retail and education. See how Akibia is helping clients optimize, secure, manage and support their mission-critical infrastructure enabling them to reduce costs, increase efficiency and manage risk.
- Insurance
- Financial Services
- Manufacturing
- Technology
- Retail
- Pharmaceuticals
- Sports and Entertainment
- Healthcare
- Higher Education
- Publishing
Insurance
A Fortune 500 Insurance company saves 35% on Cisco support by switching to Akibia.
A leading insurance company saves 45% on IBM Support Services.
Leading Non-Profit Financial Services Firm
A leading non-profit financial services firm saves 50% annually on their Cisco support costs.
Financial Services
A financial services company saves $1 million and improves support processes with Akibia. With its previous vendor, the OEM, the company was paying for peak service hours it did not need. Akibia's unique solution includes off-hour service on systems that support the trading-floor.
Global Financial Services Firm
A global financial services firm improves service levels and reduces Sun support costs with Akibia.
A large financial institution reduces costs on Sun and HP support.
Manufacturing
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Akibia’s multivendor systems maintenance solution improves service quality and response for Bose while providing a single point of contact for support.
As Atmel's global maintenance provider, Akibia supports systems across the United States and Europe, including Germany, England, France and Switzerland.
Akibia supports mission-critical hardware for DSM NeoResins, including an on-site stock of ‘spare parts'. The support process puts a priority on solving any defects as quickly as possible.
With Akibia’s consultation and implementation support, Geiger switched from Frame Relay to VPNs using Check Point solutions. Geiger achieved total return on its investment in one year.
Akibia’s Microsoft Consulting Services, including implementation of Windows 2003/Active Directory, Microsoft Exchange, and SMS, helped Hollingsworth & Vose improve collaboration among end users and decrease help desk calls, freeing IT staff to focus on other initiatives.
Akibia's custom course development for Egenera enabled the company to focus on strategic business initiatives.
Technology
Akibia provides Sun system maintenance and remote monitoring to support Intervoice's external customers.
Brainshark
The business communications solution provider leveraged Akibia for a Vulnerability Assessment to validate the inherent security in its own SaaS solution for prospects and customers.
A large service provider saves $1.5 million and improves service levels with Akibia support of UNIX Systems.
Data Center Relocation for Leading Provider of Software Products and Services
A leading provider of software products and servies for the communications industry turned to Akibia to consolidate seven data centers down to two in order to reduce costs associated with rent, power and staffing.
Leading Telecommunications Company Increases Efficiencies with Multivendor Support
A leading provider of broadband solutions increases efficiencies and reduced overall support costs by streamlining their support contracts into a single support solution.
Retail
Roche Bros.
Roche Bros, a grocery chain in New England, needed to meet compliance with multiple regulations, including PCI, HIPAA and MA 201 CMR 17. They turned to Akibia's Managed Service, AssuredCompliance, which allows them to manage all requirements from a single framework, reducing rework and freeing staff for other IT initiatives.
Collectors Alliance, Inc.
When Collectors Alliance wanted to ensure compliance with the Payment Card Industry Data Security Standard the company turned to Akibia. As a Qualified Data Security company with significant security expertise as well, Akibia was able to help Collectors Alliance understand their compliance requirements and also create unique and effective solutions to meet the standards, without significant changes to their IT environment.
Leading Footwear and Apparel Retailer
A leading footwear and apparel retailer turned to Akibia for flexible, cost-effective support.
Retailer Leverages Akibia for Managed Exchange Services
A leading specialty apparel retailer maximized their messaging environment while reducing costs and staffing needs.
Pharmaceuticals
As market demand for its innovative products has increased, demand on Sunovion’s IT department increased as well. Akibia has been Sunovion’s IT partner throughout, providing multivendor systems maintenance, help desk technical support, IT asset management and IT staff augmentation.
Watch this video featuring an interview with Sunovion.
Sports and Entertainment
Red Sox
With Neil Diamond set to take the stage in Fenway Park, the Red Sox IT organization noticed issues with its firewall performance. The Red Sox turned to Akibia, its trusted advisor and Firewall Support provider, for help. Akibia’s quick solution ensured the performance went off without a hitch.
Healthcare
Leading Healthcare Company
When a healthcare imaging solution provider needed better service levels and more customized support options it turned to Akibia for maintenance on Sun, HP, Compaq and Dell systems.
Major Hospital Network
Akibia helps a Major Hospital Network implement a large-scale Infoblox DNS Migration without impacting life-critical systems.
Higher Education
Premier New England University
A Boston Area University Leverages Akibia to Reduce Costs and Improve Services on SUN, HP, IBM and Dell Systems
Publishing
Vistaprint turned to Akibia to achieve and maintain PCI Compliance for their dynamic e-commerce environment.
Akibia’s TLC² Services Philosophy
At Akibia, we pride ourselves on our reputation for delivering superior customer service and our record for excellent customer satisfaction. Everything we do emphasizes fulfilling our agreements with customers and providing exceptional levels of service. Our TLC² service philosophy motivates every Akibia employee to "Think Like a Customer," promoting "Trust, Loyalty and Commitment." Many of our largest customers have trusted us with their mission-critical infrastructure since our very beginning in 1988.
