Akibia Reaches Milestones in Delivering Data Center and Security Solutions to the Financial Services

Company Achieves Significant Customer Growth and Exceeds Service Benchmarks

September 05, 2007

Westborough, MA – September 5, 2007 - Akibia, a leading independent IT services firm providing data center and network security solutions, today announced it has achieved 25 percent revenue growth in the financial services industry as organizations in this sector embrace Akibia’s proven data center and security best practices and its commitment to delivering exceptional customer service.

Today financial services firms face significant system uptime and security challenges. These organizations need a trusted advisor and partner to help them ensure maximum availability, security and performance of their data center environment. With over twenty years of experience, Akibia has helped many of the world’s leading financial services firms secure and support their mission-critical infrastructure. In 2007, Akibia exceeded 99 percent of its service level agreements for its financial services clients.

Akibia’s Data Center and Security Solutions include:

  • Data Center Support - Akibia’s mission-critical multivendor maintenance and support solutions include the following:
    • Customized SLAs and Service Contracts – Akibia’s flexible support solutions include off-hour support for mission-critical infrastructure such as trading systems, and customized SLAs on a per server basis – ensuring clients only pay for the level of support they actually require. Akibia’s “Service Partner” is a cost-effective alternative for companies with skilled engineers requiring only 24X7 help desk technical support and parts delivery services.
    • 24X7 Proactive Monitoring – Akibia tracks critical systems and network performance to identify weakness and guard against downtime. This enables Akibia’s support team to identify and remediate system issues before the client is impacted.
    • Patch Management – Leveraging proprietary technology, Akibia’s Patch Management Service helps clients evaluate their infrastructure, across multiple platforms, to identify systems that have not been patched and make recommendations for systems that need to be updated.
    • Data Center Consolidation and Relocation Services – Akibia helps its clients identify potential systems for consolidation to increase utilization rates and reduce expenses. Akibia’s relocation services provide the expert project management and best practices to ensure a seamless relocation of its clients’ complex, multivendor data center environments.
  • Security Strategy, Consulting & Integration – Akibia’s experienced Security Consultants leverage best practices in vulnerability management and security systems integration to help clients build a strong security framework.
  • Microsoft Consulting – As a Microsoft Gold Certified Partner, Akibia provides Active Directory, Exchange 2003/2007, Microsoft Operations Manager (MOM), Microsoft System Management Server (SMS) and Microsoft System Center 2007 consulting and implementation services.

“Our commitment to customer service and our ability to address the specific needs of the financial services industry ensure our customers a solution that exceeds their requirements for data center security and support,” said Tom Tucker, president of Akibia. “We are committed to delivering flexible solutions designed to optimize, secure and support the unique environments of each of our customers, while maximizing the value of their current IT infrastructure.”

About Akibia, Inc.

Akibia provides innovative IT solutions that enable leading companies worldwide to optimize, secure, manage and support their mission-critical infrastructure. As an independent advisor, Akibia partners with its customers to deliver solutions that improve the availability and performance of their data center and security infrastructure. Combining expert consulting, integration and support services with world-class customer service, Akibia helps IT organizations maximize the value of their existing infrastructure, while mitigating risk and reducing complexity. Founded as Polaris Service in 1988 and headquartered in Massachusetts, Akibia is an independent services company with offices throughout the United States and Europe.

Akibia is a registered trademark of Akibia, Inc. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only.