New Akibia Partnerships
Akibia Network & Security Solutions is pleased to
announce new partnerships with Mazu Networks
and PGP Corporation.

Mazu Networks, the leading provider of Network Behavior Analysis (NBA) systems, delivers real-time enterprise-wide visibility, context and control of critical business applications. Mazu Networks™ products use existing network infrastructure, eliminating the need for agents or inline hardware. Mazu Networks™ offerings include: Mazu Profiler™ - an internal security, application visibility and compliance solution, and Mazu Enforcer™ -
a perimeter visibility and DDoS protection solution.

PGP Corporation, a global security software company, is the leader in email and data encryption. Based on a unified key management and policy infrastructure, the PGP® Encryption Platform offers the broadest set of integrated applications for enterprise data security. The platform enables organizations to meet current needs and expand as security requirements evolve for email, laptops, desktops, instant messaging, PDAs, network
storage, FTP and bulk data transfers, and backups. PGP solutions help
protect confidential information, secure customer data, achieve regulatory
and audit compliance, and safeguard companies' brands and reputations.

Survey Results Show Strong Service Partnership Between Akibia and our Customers

The most recent quarterly survey results from our ongoing Customer Satisfaction program demonstrate the commitment and continuing partnership between Akibia and our clients. Our vendor-agnostic, independent approach to collaborating with our worldwide customer base, resulted in strong scores and positive accolades in regards to our technical support centers, project managers and client service liaisons. Our "Think Like a Customer" service philosophy ensures that Akibia truly understands the individual needs of each of our customers, and we can react quickly and appropriately to solve our customers issues related to their mission-critical IT Infrastructure.

We utilize the feedback you provide us in these surveys to continue to make improvements to our customer support operations and processes. Committed to delivering the highest standard of customer service, Akibia understands that even as our customers remain satisfied, there are always areas where we can continue to improve. Each quarter, we key in on process improvements that can be made to further improve the customer experience. As we compare survey results from the past two quarters, we are happy to see that new processes implemented in our service delivery and customer support centers have resulted in even higher satisfaction rates.

Thank you for continuing to respond to the Just-in-Time surveys you receive after a support issue has been resolved. Your answers are logged and immediately addressed if concerns are raised. We hope you find this responsiveness valuable.

Akibia's Data Center Optimization
Services Help You Maximize IT
Efficiencies and Performance

Akibia helps customers analyze, assess, architect, implement and support a highly available, reliable, secure, scalable and cost-efficient data center. Our Data Center Optimization Services include systems consolidation - leveraging virtualization and open source technology, as well as capacity planning, performance enhancement and vulnerability management.

Consolidation Services

Akibia's vendor-agnostic approach to data center consolidation is designed to improve the ROI of a company's existing infrastructure by improving utilization rates, reducing hard-to-manage server sprawl and aligning the business to better support future growth. Akibia's professional services team ascertains the best approach to reducing the total number of systems and servers, in an effort to lower hardware, software and support costs. We assess your infrastructure to determine if virtualization or migration to Linux, make business and technical sense, and provide estimated ROI. Utilizing our proven methodology, we architect and implement the new consolidated infrastructure.

Capacity Planning Services

Akibia's Capacity Planning Services are an integral part of data center optimization, enabling companies to plan ahead for future growth, ensuring that business services and compute processing needs can be supported and are in line with availability and service level goals.

After analyzing your current data center infrastructure we provide a detailed report on utilization rates, potential capacity bottlenecks and system "breaking points." We also help you predict and assess your future capacity needs. Akibia then delivers a capacity growth plan, which includes recommendations for alternatives that will minimize spending on new systems.

Performance Enhancement Services

As consolidated servers become heavily loaded with applications, maintaining optimal systems performance across all workloads becomes an increasingly difficult challenge. We evaluate your systems and analyze and report on key performance metrics including processor speeds, memory, storage and infrastructure applications such as data protection and data recovery systems, virus scanners and other high processing applications. We then make recommendations on how to optimize performance levels across your data center, factoring in current and future workloads, while ensuring maximum availability.

Vulnerability Management Services

As customers strive to create a well managed, secure and optimized IT infrastructure, many companies rely on Akibia's extensive security expertise to analyze their environment for exposure and vulnerabilities and to deliver a total security solution that helps manage their risk and protect them from internal and external threats. We will develop and implement a comprehensive vulnerability management framework and process - whereby new threats are monitored, detected and prioritized, and create security policies on how to respond to and mitigate these risks.

Akibia is the Expert in Data Center Optimization Services

Due to our long history and proven track record in the industry, many of the world's largest organizations have come to rely on Akibia for our data center support solutions. In that time, we have become experts in mission-critical data center infrastructure. We are the right partner to help you maximize the performance of your existing data center, and effectively and efficiently plan for future growth.