Managed Data Center Infrastructure

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Cost-Effective Proactive Infrastructure Monitoring

Akibia's Remote Monitoring Service (ARMS) helps clients maximize systems availability and performance by proactively monitoring their infrastructure and application environment 24x7. Akibia's service enables clients to increase systems uptime through the advanced notification of potential issues and faster problem resolution when failures do occur. By setting capacity and threshold parameters, most potential infrastructure problems can be identified and averted remotely, without the client ever experiencing service degradation.

Increase Infrastructure Uptime and Performance with Akibia's Remote Monitoring Service

Akibia's Remote Monitoring Service provides:

  • Performance Monitoring - Averting Potential Issues - By setting capacity parameters and performance thresholds, Akibia identifies potential signs of weakness such as bottlenecks, overburdened services or hardware anomalies, and immediately alerts the client - allowing potential problems to be averted before they become critical or impact the user.
  • Real-Time Hardware Fault Monitoring - Expediting the Problem Resolution Process - In the event of a hard system failure, Akibia identifies the failure in real-time, notifies the client and expedites the remediation process - whether using Akibia's Multivendor Systems Maintenance Services or the client's internal IT staff to resolve the issue.
  • Reporting & Trend Analysis - Optimizing Utilization & Performance - Through enhanced reporting and analysis, periodic reviews and access to Akibia's senior engineers, Akibia's infrastructure monitoring service enables clients to better manage their infrastructure and optimize systems utilization and performance.

ARMS supports a wide variety of infrastructure and application platforms including:

  • Data Center Infrastructure: such as Sun, HP, IBM, Dell, EMC server and storage systems
  • Security Infrastructure: such as Check Point, Blue Coat, Infoblox
  • Network Infrastructure: such as Cisco, Extreme Networks, Nortel
  • Applications & Databases: such as Microsoft Active Directory, Microsoft Exchange, Citrix, Oracle, VMware
  • Operating Systems: such as Solaris, HP-UX, AIX, Linux, Windows Server

Akibia supports additional systems and applications and for more information please contact your sales rep.

Benefits of Akibia's Remote Monitoring Service

Akibia clients rely on our remote monitoring service for the following reasons:

  • Reduced Downtime - Akibia's proactive infrastructure monitoring service reduces unplanned infrastructure and application downtime by averting potential issues and ensuring faster time-to-repair when a failure occurs.
  • End-to-End Support - By combining proactive monitoring with Akibia's Multivendor Systems Maintenance service clients benefit from end-to-end support.
  • Increased IT Staff Productivity and Efficiencies - Akibia's remote monitoring service allows IT to be more proactive and to focus on strategic IT initiatives instead of "firefighting".
  • Cost Avoidance - With Akibia's state-of-the-art infrastructure and systems, extensive expertise and best practices, clients avoid the cost of hiring and training the required staff, as well as acquiring, managing and maintaining the tools and infrastructure to deliver 24x7 monitoring.
  • Optimized Infrastructure - Akibia's performance reporting and analysis enables clients to proactively tune and maximize the value of their infrastructure. We work with clients to interpret the reports and recommend how they can optimize their environment.
  • Plan for the Future - Quarterly review meetings help clients with capacity planning enabling them to make informed hardware buying decisions based off current systems utilization rates.
  • Reduced Risk - Akibia's proactive monitoring service gives clients peace-of-mind that their infrastructure and application environment is stable and allows them to demonstrate due diligence in compliance.
  • Cost-Effective Solution - Akibia's remote monitoring service provides a cost-effective alternative to the traditional enterprise monitoring software packages available to clients while still delivering enterprise-class capabilities.