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IBM pSeries Troubleshooting

Length: 5 days
Price: $3295
Course Code: AK2401

You may also enroll by calling our Education Coordinator Charissa Allen at 877-214-6858 or fax 512-973-3744.

Payment and general information.

Course Goal

The IBM pSeries Troubleshooting Class will prepare students to operate, configure and maintain IBM’s pSeries Servers. In this course, students will gain the necessary knowledge and skills to work with IBM’s management tools to configure pSeries servers, troubleshoot faulty components to the Field Replaceable Unit (FRU), leverage Internet resources, and use device replacement to restore desktop systems to proper functioning order.

This course is intended for field service and support personnel.

This course uses active learning to involve the students in their classroom learning and to develop practices that will encourage continuous self-learning. Students will meet the course objectives through interactive classroom discussion, focused hands-on lab exercises and self-guided research.

Course Prerequisites

Knowledge of computer hardware/software components and experience troubleshooting computer systems is required.

Course Content

  • Introduction and Overview
  • Quick history of IBM P and X series
  • Processor History
  • System racks
  • Terminology Walk Through
  • Commonalities between systems
  • Diagnostic Tools
  • SMIT
  • Systems Overview
  • Processor cards
  • Memory subsystems
  • Integrated Virtual Ethernet
  • Physical ports
  • PCI/SCSI/LAN adapters
  • Internal storage
  • External I/O (some may be covered separately)
  • Backplane or Planers
  • System firmware
  • Service processor
  • Hardware Management
  • ASMI (advanced system management interface)
  • SMS (System Management Services)
  • HMC (Hardware Management Console)
  • Open firmware

Course Length

The IBM pSeries Troubleshooting class is 5 days in length. Class size is limited to 6 students.