Length: 4 days
Price: $3995
Course Code:DCHM
You may also enroll by calling our Education Coordinator Charissa Allen at 877-214-6858 or fax 512-973-3744.
Payment and general information.
Course Goal
The Dell/Compaq Service Training is a 4-day technical training course, which will prepare students to operate and maintain Dell and Compaq servers.
Audience
This course is intended for Field Service and Support personnel.
Training Methodology
This course uses active learning to involve the student in their classroom learning and to develop practices that will encourage continuous self-learning. Students will meet the learning objectives through interactive classroom discussion, focused hands-on lab exercises, self-guided research, and scenario-based troubleshooting.
Course Scope
The course includes the following products:
- Dell PowerEdge 2650 & 2850 Servers
- Dell OpenManage Software and utilities
- Compaq DL Series Servers
- HP System Insight Manager and utilities
Course Objectives
Upon completion, students will be able to:
- Identify Dell and Compaq server models
- Describe the key features of Dell and Compaq systems
- Identify, remove/replace system components
- Interpret power-on sequence and identify errors
- Use GUI and command line commands to obtain system status and configuration information
- Isolate system hardware faults to the FRU using LED's, command line commands and diagnostic tools
- Research component part numbers and replace faulty FRU's
Course Prerequisites
Fundamental knowledge of computer hardware/software components and experience troubleshooting computer systems is required.
Course Length
Dell|/Compaq Hardware Maintenance Course is 4 days. Class size is limited to 10 students..
