Minimizing Downtime and Managing Costs of Complex, Multivendor Environments

Analyst research states the average hourly cost of downtime ranges from $28,000 in manufacturing to $2.5 million in banking and finance to $6.5 million in the brokerage industry.

In today’s business environment, the need for a highly reliable and available IT infrastructure is vital. Companies must protect themselves against the prohibitive cost of downtime and ensure constant access to their critical server and storage systems. As companies grow, their IT infrastructure, and their service and support requirements, become more complex. They are challenged with supporting increasingly heterogeneous environments, while reducing support costs.

Increase Data Center Uptime and Efficiencies with Akibia’s Cost–Effective Support Solutions

Akibia’ customized support solutions help clients maximize the availability and performance of their multivendor UNIX, Linux and Windows environments – while lowering their support costs by 25–40%. Akibia supports Sun Microsystems, Hewlett–Packard, IBM, Dell and EMC hardware platforms, offering clients a cost–effective alternative to the OEM.

As an independent services provider, we focus on delivering the highest standard of service and support. Our mission is to maintain and optimize our clients’ critical server and storage infrastructure – ensuring their IT foundation aligns with the applications they are running. We partner with clients to deliver cost–effective solutions tailored to meet their specific IT requirements and business goals. Akibia’s Data Center Support Services include Multivendor Systems Maintenance, Proactive Systems Monitoring, Data Center Relocations, Hardware Procurement and Education.

Akibia’s Customized Approach to Data Center Support

At Akibia, we recognize that every client’s support needs are unique to their business and IT environment. Rather than offering pre–packaged service plans, which may require clients to pay for services they do not need, Akibia works closely with each customer to carefully evaluate their support requirements and to create a customized support solution that enhances service quality while also significantly reducing support costs.

With proven expertise supporting complex heterogeneous environments, we enable our customers to increase efficiencies by consolidating vendors across multiple hardware platforms and operating systems. As part of the ongoing partnership with our customers, we offer comprehensive reporting and analysis to help identify trends and provide recommendations on how to maximize performance and lower their IT support costs over time.

The Cost-Effective Alternative

Akibia’s Data Center Support Services ensure clients minimize downtime while realizing significant cost–efficiencies. As an independent services provider, Akibia helps clients leverage their existing infrastructure by providing support for all the servers and storage systems in their environment including end–of–life systems. Additionally, Akibia’s Real–Time Hardware Failure Notification Service expedites the remediation process, and reduces the time–to–repair, by notifying clients proactively in the event of a hardware failure.

Akibia’s customized approach to delivering service offers extensive cost savings over traditional OEM support alternatives: Our ability to customize Service Level Agreements (SLAs) on a per–system basis, based on a thorough understanding of the customer’s environment, ensures clients only pay for the levels of support they require.

For many clients, we tailor a solution that combines on–site support with Service Partner – Akibia’s innovative approach to self–maintenance, with a variety of customized response times, coverage options and call flows, as well as remote monitoring and diagnostic tools, to create a more cost–effective support solution.

Finally, Akibia’s economies of scale, best practices and focus on service allow us to pass on additional savings to our clients, while delivering superior levels of service and support.

To learn how Akibia can help you realize cost savings of 25–40% on your data center support, please contact us at datacenterakibia.com