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Cost-Effective Proactive Monitoring

Akibia's systems monitoring and performance reporting service is a proactive service that assists enterprises in reducing unplanned downtime by monitoring their server environment 24x7.

Akibia's monitoring service helps clients maximize uptime through the advanced notification of potential issues and faster problem resolution when a failure occur.

With Akibia’s Proactive Systems Monitoring Service when a system issue arises, Akibia receives an alert, analyzes and validates the alert in the context of the client's environment, and notifies the customer, according to the terms of their SLA. This enables the client to quickly put in place the appropriate corrective action to ensure minimal downtime, or leverage Akibia’s System Maintenance Services to resolve the issue.

Akibia’s monitoring service supports Sun, HP, IBM and Dell server platforms and UNIX, Linux and Windows operating systems.

Akibia's System Monitoring Service includes:

  • Hardware Fault & Performance Monitoring – Maximizing Systems Availability and Uptime

    • Failure Prevention: By setting capacity and threshold parameters, Akibia identifies signs of bottlenecks, overburdened services or hardware anomalies - allowing potential problems to be averted before they become critical or impact the user.


    • Failure Detection and Resolution: In the event of a system failure, Akibia identifies the failure in real-time, notifies the client and expedites the remediation process - whether using Akibia's systems maintenance services or the client’s internal IT staff to resolve the issue.

  • Reporting & Trend Analysis – Optimizing Utilization and Performance
    • Through enhanced reporting, periodic reviews and access to Akibia’s senior engineers, we enable clients to better manage their infrastructure and optimize systems utilization and performance.

    Benefits of Akibia's Proactive Monitoring Service

      • Reduced Downtime – Akibia’s proactive systems monitoring service reduces unplanned server downtime by averting potential issues and ensuring faster time-to-repair when a failure occurs.
      • End-to-End Support – By combining proactive monitoring with Akibia’s system maintenance clients benefit from end-to-end support, from issue identification through resolution.
      • Increased IT Staff Productivity and Efficiencies – Akibia’s monitoring service allows IT to be more proactive and to focus on strategic IT initiatives instead of “firefighting.”
      • Cost Avoidance – With Akibia’s state-of-the-art infrastructure and systems, extensive expertise and best practices, clients avoid the cost of hiring and training the required staff, as well as acquiring, managing and maintaining the tools and infrastructure to deliver 24x7 monitoring.
      • Optimized Infrastructure – Akibia’s performance reporting and analysis enables clients to proactively tune their systems and maximize the value of their infrastructure. We work with clients to interpret the reports and recommend how they can optimize their environment.
      • Plan for the Future – Quarterly review meetings help clients with capacity planning enabling them to make informed hardware buying decisions based off current systems utilization rates.
      • Reduced Risk – Akibia’s proactive monitoring service gives clients peace-of-mind that their systems are stable and allows them to demonstrate due diligence in compliance.