We are the alternative data center, network and security support provider and can save organizations as much as 25-40% on their overall business maintenance budgets while improving service levels through more customized support offerings, proven best practices and a commitment to customer satisfaction.
Experienced, Knowledgeable Support Engineers
Our industry certified engineers average ten years of experience in the field. Our engineers are well-versed on the customer’s infrastructure and can identify, isolate and resolve issues quickly, because they have an understanding of the entire environment.
Consolidate All of Your Infrastructure Support Needs
- Data Center Support – We provide mission-critical data center support for our clients’ multi-vendor server and storage infrastructure.
- Security Infrastructure Support – Our experience and certified engineers provide 24×7 support of Check Point, Juniper and Blue Coat Systems security solutions.
- Network Infrastructure Support – We ensure client’s network infrastructure obtain maximum performance and reliability.
Why Choose Us?
- Our Experience – We have years of experience optimizing, securing, managing and supporting mission-critical data center environments. Our team of business service consultants are expert in data center, network and security infrastructure and helping clients develop and implement solutions to manage risk, achieve compliance, reduce costs and increase efficiencies within their infrastructure.
- Trusted Advisor – As an independent services provider, we serve as the customer advocate offering objective consulting, integration and support services – helping clients achieve a well managed, highly available, secure, compliant, and optimized data center environment.
- Our People and Expertise – Our team of industry-certified engineers and senior level consultants have years of experience designing best practice-based data center, network, security and compliance solutions that leverage our methodology and the knowledge we have gained over hundreds of customer engagements.
- Proven Methodology and Best Practices – Our proven methodology ensures that the client’s current and future requirements are met, and leverages technology, people, processes, policies and procedures.
- Focus on Service – As an independent services provider, we are focused on providing the best possible customer experience. Our services philosophy is premised on enabling the customer and delivering a solution that meets their unique needs. We partner with our clients to understand their goals and are committed to providing the the best possible solution and highest standard of service. Our TLC2 customer service philosophy motivates every employee to ‘Think Like a Customer’ and promotes Trust, Loyalty and Commitment.
- Broad Industry Knowledge – We have developed and implemented sound data center, network and security infrastructure solutions for companies across multiple verticals. This broad industry knowledge enables our clients to benefit from our understanding of different requirements and business demands.