How Each Generation Manages Billing and Payments


Tue, Apr 18, 2023 1:00 PM – 2:00 PM EDT

The latest consumer research from ACI Worldwide confirms that consumer preferences for how they receive and pay their bills have changed more in the past two years than ever before, especially the ongoing shift to everything mobile. Steve Mountz, Director of Product Marketing at ACI Worldwide, and Dan Keyes, Senior Analyst of Merchant Services at Javelin Strategy & Research, dig into which payment method is preferred across all generations from boomers to Gen Z, and which channel each age group likes to use when communicating with their billers.

During this webinar, you’ll learn:

  • Which payments preferences generations have in common
  • The impact inflation is having on bill payments
  • Consumer interest in emerging methods such as alternative and real-time payments


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